What You Should Know Upon Booking
Q: What do we do after deciding a date for our shoot?
A: Upon booking your photo session, half of your session fee is due as your retainer (non-refundable), and this can be sent via Paypal within 24 hours of confirming a date. This non-refundable deposit does go towards the photo session fee, as it secures the date and time of the photo shoot. Cash is the preferred payment for sessions; however, check is understandable for wedding photography.
Q: How do we receive our images from our session?
A: All photography sessions include post processing of the best images in high resolution to your own PASS Gallery (you'll get the photos faster and beautifully packaged in your custom online gallery through a personal URL - find out more at http://gallery.passpremier.com/). You can download and purchase your images from your PASS Gallery, or you can print them at recommended companies such as Shutterfly or Mastin Labs. The images are processed in original color, black & white, and color-processed in the Des’ola Photography style. When there are more images than estimated which can be provided, these web-resolution previews are sent to the client and selected images can be purchased for $10 per high resolution file.
Q: There is a location I'd love to photograph in, but it isn't local to you. What can I do?
A: If the location is outside of Berkeley County, South Carolina, traveling fees do apply. These vary depending on how far away the location is from my area to cover gas to and from the location.
Q: Can we post our images on social media?
A: Yes, but please remember just a few things. Do not screen shot photographs from your PASS Gallery and upload them on social media. This does not display your image in the best quality possible for web resolution. Please credit Des'ola Photography by providing either the website or Facebook photography page's link. In regards to Instagram, posting the image in its original form without additional filters is appreciated. Do not crop any image being shared on social media without permission.
Q: I'd love to gift a photo session to a family member or friend for a future date. Is this possible?
A: Yes! Gift certificates are always available for any dollar amount! Note every gift certificate has an expiration date and cannot be honored after that written date. Most gift certificates have a six month after issue expiration date. Any discounts or specials will not be doubled with a gift certificate.
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Q: What information do we need to know with booking our wedding photography services?
A: Prior to the wedding date (no less than 6 months), the bride & groom and photographer will meet to sign a wedding contract, which both keep a copy, and a deposit (half of the total wedding photography fee) is required. The remaining fee is due no less than 14 days before the wedding day.
A traveling fee will be added outside of Berkeley County, South Carolina. If I am flying to your location, there will be a traveling fee to cover costs of my round-trip plane ticket along with covering for a one-night stay at a local hotel (unless in the lowlands of SC).
Q: Will I receive all of the images you take at the wedding?
A: No, you will not receive all of the images I photographed on your special day. However, the images you receive on your personalized link on PASS Gallery are the best from the wedding, as I go through every image seeing which one is the best from each scenario. Understand that you also are paying for my time and expertise to edit through the photographs so you do not have to worry!
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Your photographs are an investment. Trust your photographer. You aren't just paying for images, but you are also paying for their time and technique to capture your life in the best way possible of what it is in the now.
• Last Updated 15 DEC 2016 •